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CRM Project Management Leader

2 weeks ago

Singapore beBeeLeadership Full time $90,000 - $120,000

We are seeking a seasoned professional to lead end-to-end delivery of CRM initiatives that drive stronger customer engagement and data-driven decision-making.

Key Responsibilities
  • Lead CRM projects from initiation to deployment, ensuring alignment with business goals and timelines.
  • Serve as a bridge between stakeholders, technical teams, and vendors, translating business requirements into actionable technical deliverables.
  • Manage vendor relationships, ensuring quality delivery, adherence to service level agreements, and cost-effectiveness.
  • Partner with technical teams to design and deliver CRM solutions that support customer segmentation, targeting, and analytics.
  • Oversee project governance, including timelines, risk management, and issue resolution.
  • Facilitate change management and adoption of CRM capabilities across the organization.
  • Drive continuous improvement by identifying opportunities to optimize CRM workflows, data quality, and reporting capabilities.

This role is an excellent opportunity for experienced professionals to leverage their skills and expertise in CRM project management and take on a challenging leadership position.

Requirements
  • 6+ years of project management experience with a proven track record delivering CRM-related projects.