
Catering Operations Director
4 days ago
The Role
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We are seeking an experienced Catering Operations Director to oversee the planning, coordination, and execution of our catering operations. The ideal candidate will have a proven track record in managing large-scale catering events and contracts.
Key Responsibilities
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* Oversee daily catering operations, including food preparation, delivery, and service.
* Ensure adherence to hygiene, health, and safety regulations (NEA, SFA, MOM standards).
* Manage inventory, procurement, and cost control.
Client & Event Management
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* Liaise with clients to understand catering needs and customize menus/services accordingly.
* Plan and coordinate catering for corporate functions, events, and regular contracts.
* Handle customer feedback and resolve service issues promptly.
Team Leadership
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* Supervise, train, and motivate catering staff to deliver high-quality service.
* Prepare staff schedules and allocate resources effectively.
* Ensure compliance with company policies and service standards.
Financial & Administrative Duties
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* Monitor catering budgets, quotations, and invoicing.
* Track KPIs and prepare operational reports for management review.
* Negotiate with suppliers for best pricing while ensuring quality standards.
Requirements
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* Diploma/Degree in Hospitality, Food & Beverage Management, Business Administration, or related field.
* Minimum 3-5 years of experience in catering management, F&B operations, or hospitality industry.
* Strong leadership, organizational, and communication skills.
* Customer-oriented with excellent interpersonal skills.
* Knowledge of food hygiene, safety standards, and regulatory requirements in Singapore.
* Ability to handle multiple projects, work under pressure, and meet deadlines.
* Proficiency in MS Office and catering management software is an advantage.
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