Hunan Cuisine Outlet Leader

3 days ago

Singapore beBeeOPERATIONS Full time $100,000 - $120,000

We are seeking a seasoned professional to oversee the daily operations of our Hunan cuisine outlets. As an Operations Manager, you will play a pivotal role in driving strategic expansion, ensuring quality and consistency, and leading cross-functional teams to deliver excellence in food, service, and profitability.

The successful candidate will be responsible for overseeing day-to-day operations across multiple outlets, aligning with brand standards and operational efficiency. They will lead and manage outlet managers, kitchen teams, and service staff to achieve key performance indicators (KPIs) in sales, customer satisfaction, and cost control.

Key Responsibilities:

  • Oversee daily operations across multiple Hunan cuisine outlets, ensuring alignment with brand standards and operational efficiency.
  • Lead and manage outlet managers, kitchen teams, and service staff to achieve KPIs in sales, customer satisfaction, and cost control.
  • Develop and implement Standard Operating Procedures (SOPs) to maintain consistency in food quality, service, hygiene, and customer experience.
  • Collaborate with culinary team on new product development, seasonal menus, and authentic Hunan recipe enhancement.
  • Plan and execute expansion strategies including site selection, new store openings, and staff training.
  • Manage supply chain and procurement in coordination with central kitchen or key suppliers, especially for China-imported ingredients.
  • Monitor financial performance, prepare operational budgets, and ensure optimal Profit & Loss (P&L) management across outlets.
  • Uphold regulatory compliance including SFA, HACCP, NEA, and HALAL (where applicable).
  • Conduct regular audits and performance reviews to identify areas of improvement and implement corrective actions.
  • Serve as a brand ambassador and uphold the company's values in every aspect of operations.

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