
Customer Service Ambassador
2 weeks ago
Customer Service Ambassador
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The role of Customer Service Ambassador is a highly rewarding opportunity to deliver exceptional customer experiences in our fast-paced F&B environment. This dynamic and service-oriented individual will be passionate about providing top-notch service, maintaining high standards of food quality and safety, and promoting a positive and inclusive workplace culture.
- Key Responsibilities:
- Solve problems and make decisions at store level
- Set up work stations for service preparation
- Ensure seamless and smooth service delivery
- Coordinate F&B service, take orders, and deliver food
- Maintain quality standards for food
- Deliver service, lead, and host customers
- Upsell menu items, share current promotions, and new items
- Manage and communicate with diverse work teams
- Lead, coach, and support crew members
- Ensure service and food standards are met
- Handle daily operations and shift briefings
- Ensure adherence to food hygiene and outlet cleanliness
Required Skills and Qualifications:
- Clear promotion pathway
- Strong interpersonal communication skills
- Passionate about service
- Fast Food / QSR experience preferred
- Willing to work on weekends and public holidays
What We Offer:
- Real growth opportunities
- Leadership training
- A supportive and dynamic work environment
Why Join Us?
We are committed to providing a positive and inclusive workplace culture. Our team is passionate about delivering exceptional customer experiences and making a real impact in the F&B industry.
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