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Analytics and Operations Specialist

1 week ago

Singapore This is an IT support group Full time

We are seeking an Analytics and Operations Specialist to join our team at Mandai Wildlife Group.

This role is responsible for driving data-driven decision-making, optimizing profitability, and improving the guest experience within indoor attractions.

Key ResponsibilitiesData Analysis
  • Collecting, analyzing, and interpreting data to identify trends, patterns, and areas for improvement
  • Presenting findings and recommendations to stakeholders to inform business decisions

Main Duties & Responsibilities

Operations Planning and Financial Monitoring
  • Developing and managing budgets for IA operations, including expenses related to staffing, maintenance, supplies, and equipment
  • Conducting regular financial analysis to assess the financial health of IA operations, identify revenue opportunities, and cost savings
Guest Feedback and Consumer Insights
  • Collaborating with the Group Insights team to gather feedback from guests and analyze their behavior
  • Identifying areas for improvement and providing recommendations to enhance the guest experience