Service Agreement Coordinator

2 days ago

Singapore beBeeAdministrative Full time $4,000 - $8,000

Job Title: Service Agreement Coordinator

  • Coordinate the creation and management of service agreements with customers.

Key Responsibilities:

  • Creation of Service Agreement and any third-party agreement
  • Creation of Work Order for Service Agreement
  • Creation of equipment list in various platforms
  • Provide quarterly updates of End of Life/Support reports
  • Generating renewal proposal/quote for customer
  • Regular update utilized manhours for various services
  • Collaborate with various internal departments to resolve issues related to order processing, license expirations etc.

Required Traits:

  • Independent and self-motivated to drive outcomes and result-oriented.
  • Ability to build trust and rapport with vendors based on minimal interactions.
  • Collaborative and team player to synergize with various departments.
  • Deep appreciation/understanding of operational processes to address risk & concerns.

Qualifications:

  • Diploma or Higher in IT, Business or related field
  • Must be customer service oriented
  • Must be self-motivated, team player, and keen interest to learn
  • High Proficiency in Verbal & Written English Language
  • Proficiency in Microsoft Word, Excel (especially VLOOKUP, Pivot and Dashboard) & Power Point
  • Ability to effectively present information to customer and internal stakeholders when required
  • Experience using PowerBI is a plus

What We Offer:

  • Opportunities to grow and develop your skills
  • A supportive and collaborative work environment
  • A competitive salary and benefits package

How to Apply:

Interested applicants please send your resume to the relevant department.

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