Institution Business Analyst

1 month ago


Singapur, Singapore IHiS Full time

Job Overview

We are seeking a highly skilled Institution Business Analyst to join our team at IHiS. As a key member of our organization, you will play a critical role in supporting the facilities under the cluster in strategic planning, integration, data analytics, and developing new innovations in enabling technology to support hospital operations with people management.

Key Responsibilities

Strategic Direction

  • Direct cluster-focused HIT solutions while enabling required alignment to IT technological governance, cybersecurity, and strategic direction.
  • Support the Institution Director in strategic IT planning and management that will address both cluster and institution imperatives and be aligned with national HIT directions.
  • Enable and drive innovation and process improvement in institution and cluster projects to steer towards transformational change for better outcomes.

Workplan Budgeting

  • Collaborate with the GCIO and Institution Director to identify IT strategic needs and projects for the cluster and consolidate into the workplan.
  • Input on high-level pre-project assessment and feasibility studies to program.
  • Plan upcoming projects in conjunction with various stakeholders to ensure synergies for deployment.
  • Evaluate and prioritize cluster-specific projects for implementation to finalize projects for the work plan.

Oversee Project Approval and Delivery

  • Manage stakeholders to obtain approval for projects from users.
  • Collaborate with Program and Project Delivery Teams to determine and manage project requirements and implementation approach, implementation details including technical knowledge, project staffing headcounts, project man-day costs for work plan.
  • Review risks to ensure that projects are completed on time, meeting requirements, and within budget.
  • Conduct prioritization of projects in work plan and ad-hoc projects.
  • Oversee KTLO operations in institution to ensure that SLAs are met.
  • Oversee the cluster and institution portfolio of projects that projects are delivered according to plan (cost, quality, time) with program teams.
  • Manage vendors contracted for project delivery or KTLO operations together with program teams.

People Management

  • Identify the necessary competencies and domain experience required for project delivery and maintenance & support functions.
  • Determine resource allocation matters such as headcount, location deployment of project teams.
  • Foster better cooperation, communication, knowledge transfers, and competency development amongst cluster, institutions, and delivery teams.
  • Provide supervision to delivery resources dedicated to clusters, which includes providing day-to-day directions of tasks, review, and approval of administrative claims, and leave approval.

Cluster and Institution Outcomes and KPIs

  • Formalize SLAs with cluster and institution users.
  • Manage and report cluster and institutions portfolio for project development and maintenance & support activities to CIO.
  • Track KPIs and ensure compliance with target ratings.
  • Oversee and manage cluster and institution IT audits.
  • Participate in cluster and institution IT governance, workgroups, hospital operations, and project steering committees.
  • Oversee set-up/participate in cluster/national exercises (e.g., BCP, JCI, DR exercise/mass casualty/emergency planning).
  • Review relevant cluster policies and procedures (e.g., research data policies).

Requirements

  • Possess a degree in Computer Science, Computer Engineering, Information Technology, or any other relevant discipline.
  • At least 10-15 years of relevant working experience.
  • CITPM/PMP certification will be an added advantage.
  • Excellent problem-solving skills with good written/communication and interpersonal skills.
  • Possess strong organizational and customer service skills and able to lead and work with cross-functional teams.
  • Experience in the healthcare industry is an added advantage.

Apply Now

We encourage you to apply for this meaningful career in HealthTech.



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