Data Center Operations Coordinator
3 weeks ago
Job Summary
As a Logistics Specialist at Equinix, you will be responsible for coordinating and managing the movement of equipment, materials, and supplies within our data centers. You will work closely with cross-functional teams, including procurement, operations, and vendors, to ensure timely delivery and accurate inventory management.
Responsibilities
- Supports the team with controlling stock inventory and oversees the accuracy of documentation
- Works with internal/external customers and other departments to ensure deliveries are made in a timely manner
- Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations
- Normally receives little instruction on daily work, general instructions on newly introduced assignments
Documentation & System Updates
- Ensures accuracy of supporting documentation
- Uses system tools to maintain accurate records, and escalates when queries arise
- Enters all goods received in the stock inventory system, updates the database, and correlates the items received to ensure order requirements are fulfilled
Shipping & Receiving
- Receives goods delivered to the Data Center either directly or following acceptance by security
- Assists in daily warehouse duties, satisfying internal customers' requirements, and ensuring accuracy of shipments
- Ensures items are dispatched and coordinates speedy and efficient delivery of goods to the required destination; obtains sign-off for receipt
- Uses Shipment spotlight and shipment dashboard for customers inbound/outbound shipments
Problem Solving
- Contacts suppliers Original Equipment Manufacturer (OEM) and internal customers on stock and projected delivery times for special orders
Inventory Management
- Allocations of stock inventory to internal customers, scheduling materials to be moved to and from Data Center 's; coordinates inventory transfers with related departments. May include applying proper safety procedures related to hazardous materials
- Maintains minimum/maximum stock for projects and operations teams
- Assists with monthly physical counts, reconciling variances, inputting data into the Warehouse Management System (WMS) software using Equinix database
- Picks and correlates items ordered and stores them in the relevant Data Center bins for the customers for standard orders
- Inform recipients of any shortfall's in quantities and backorder times
Hazardous Materials
- Handles hazardous materials independently
- Ensures proper storage of hazardous materials
- Follows and complies with hazardous materials through moderate protocols, as described by regional regulatory bodies
Equipment
- Organizes stored and/or abandoned equipment and maintains inventory of equipment
- Uses the aging shipment business processes/tools for shipments over 5 days 14 days, 30 days and 90 days
- Liaises with the Customer Service Associate (CSA) team on these issues and implements solutions
- Tracks 'in use' and or 'highly available' software licenses
- Uses software lifecycle for software license management
- Uses historical data and systems to renew or solve moderate renewal issues for software licensing
Data Center Support
- Assists with delivering and removal of customers equipment from cages
- When requested by a Smart Hand (SH) request, assists with packing customers equipment withpacking material so that it can be shipped from the Data Center
Qualifications
- 2-4 years of equivalent work experience in a warehousing/logistics environment and familiarity with IT/Data Center equipment preferred
- Regional hazardous materials certification preferred
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