Data Center Operations Coordinator

3 weeks ago


Singapore Equinix Full time

Job Summary

As a Logistics Specialist at Equinix, you will be responsible for coordinating and managing the movement of equipment, materials, and supplies within our data centers. You will work closely with cross-functional teams, including procurement, operations, and vendors, to ensure timely delivery and accurate inventory management.

Responsibilities

  • Supports the team with controlling stock inventory and oversees the accuracy of documentation
  • Works with internal/external customers and other departments to ensure deliveries are made in a timely manner
  • Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations
  • Normally receives little instruction on daily work, general instructions on newly introduced assignments

Documentation & System Updates

  • Ensures accuracy of supporting documentation
  • Uses system tools to maintain accurate records, and escalates when queries arise
  • Enters all goods received in the stock inventory system, updates the database, and correlates the items received to ensure order requirements are fulfilled

Shipping & Receiving

  • Receives goods delivered to the Data Center either directly or following acceptance by security
  • Assists in daily warehouse duties, satisfying internal customers' requirements, and ensuring accuracy of shipments
  • Ensures items are dispatched and coordinates speedy and efficient delivery of goods to the required destination; obtains sign-off for receipt
  • Uses Shipment spotlight and shipment dashboard for customers inbound/outbound shipments

Problem Solving

  • Contacts suppliers Original Equipment Manufacturer (OEM) and internal customers on stock and projected delivery times for special orders

Inventory Management

  • Allocations of stock inventory to internal customers, scheduling materials to be moved to and from Data Center 's; coordinates inventory transfers with related departments. May include applying proper safety procedures related to hazardous materials
  • Maintains minimum/maximum stock for projects and operations teams
  • Assists with monthly physical counts, reconciling variances, inputting data into the Warehouse Management System (WMS) software using Equinix database
  • Picks and correlates items ordered and stores them in the relevant Data Center bins for the customers for standard orders
  • Inform recipients of any shortfall's in quantities and backorder times

Hazardous Materials

  • Handles hazardous materials independently
  • Ensures proper storage of hazardous materials
  • Follows and complies with hazardous materials through moderate protocols, as described by regional regulatory bodies

Equipment

  • Organizes stored and/or abandoned equipment and maintains inventory of equipment
  • Uses the aging shipment business processes/tools for shipments over 5 days 14 days, 30 days and 90 days
  • Liaises with the Customer Service Associate (CSA) team on these issues and implements solutions
  • Tracks 'in use' and or 'highly available' software licenses
  • Uses software lifecycle for software license management
  • Uses historical data and systems to renew or solve moderate renewal issues for software licensing

Data Center Support

  • Assists with delivering and removal of customers equipment from cages
  • When requested by a Smart Hand (SH) request, assists with packing customers equipment withpacking material so that it can be shipped from the Data Center

Qualifications

  • 2-4 years of equivalent work experience in a warehousing/logistics environment and familiarity with IT/Data Center equipment preferred
  • Regional hazardous materials certification preferred


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