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Vice President, Middle Office Change Leader

2 months ago


Singapore CITIBANK N.A. Full time
Job Summary

Citi is seeking a highly skilled and experienced professional to join our team as Vice President, Middle Office Change. This role will be responsible for leading new business onboarding and system developments projects, managing multiple high-priority visible projects, and supporting migration tasks and production validation testing for new system functionalities and client changes.

Key Responsibilities
  • Lead new business onboarding and system developments projects, with a focus on OTC client onboarding, and manage multiple high-priority visible projects.
  • Support migration tasks and production validation testing for new system functionalities and client changes.
  • Prepare business requirement documentation and analyze proposed system changes, gathering consensus between business requirements and technology deliverables to ensure smooth project implementation.
  • Collaborate with Product, Technology, Oversight, and Clients to make products and services scalable and efficient.
  • Challenge the status quo, display initiative, and innovation, and implement chosen productivity initiatives.
  • Work closely with other Change teams and BAU to develop standardized offerings, procedures, and operating models.
  • Manage capacity and prioritize tasks dynamically.
  • Proactively manage operational risk and adhere to all Citi policies.
  • Deliver high-quality service and perform regular and ad-hoc trainings for team members.
  • Participate in departmental strategic planning.
  • Assess risk when making business decisions, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.
Requirements
  • Minimum 5-10 years of experience in institutions linked to capital markets, with at least 3 years of experience in leading changes through dynamic growth environments.
  • Knowledge of functioning financial instruments, SSO operational environments, and end-to-end trade flows.
  • Advanced knowledge of accounting and SWIFT.
  • Experience in leading projects, with at least 2 years of experience.
  • Good organizational and prioritization skills, with the ability to handle work pressure.
  • Excellent communication skills, with the ability to lead meetings with internal and external clients.
  • Outstanding analytical skills and the ability to synthesize information.
  • Team player with the ability to build strong professional relationships.
  • Effective planning skills, with the ability to prioritize tasks and work under pressure without supervision in a complex work environment.
  • Ability to solve complex issues across SSO Operations and apply an appropriate risk management response.
  • Process improvement capabilities, with the ability to challenge the status quo, think innovatively, and introduce improvement initiatives.
Education
  • Bachelor's/University degree.
About Citi

Citi is a global bank with a presence in over 160 countries. We offer a wide range of financial products and services to individuals, corporations, and governments. Our mission is to serve our clients and communities with integrity, innovation, and expertise.

We are committed to diversity, equity, and inclusion, and we strive to create a workplace that is inclusive and respectful of all employees. We offer a competitive compensation and benefits package, as well as opportunities for professional growth and development.

If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply for this position.