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Dynamic Restaurant Leader Opportunity
3 weeks ago
Job Title: Restaurant Operations Manager
At the heart of our restaurant's success lies a seasoned leader who can drive exceptional service and maintain operational standards. We are seeking a charismatic individual to oversee the operations of our esteemed establishment.
Key Responsibilities:
- Lead and manage a high-performing team to deliver outstanding customer experiences and meet operational goals.
- Monitor and address issues promptly, ensuring seamless customer interactions.
- Drive continuous improvement through guest feedback and internal reviews.
- Coordinate closely with other departments for seamless service delivery.
- Plan staff schedules and manage resources effectively.
- Ensure team compliance with Standard Operating Procedures (SOPs) and service standards.
- Collaborate on menu planning and service strategy with the Food and Beverage (F&B) Manager and Executive Chef.
- Promote restaurant offerings and implement guest and team incentives to boost revenue.
- Monitor departmental Key Performance Indicators (KPIs) and Profit and Loss (P&L) performance, reporting to the F&B Manager.
- Control costs while maintaining high standards in service and cleanliness.
Requirements:
- Minimum 10 years' experience in senior leadership roles within high-end or fine dining establishments.
- Previous experience in Michelin-starred restaurants is highly preferred and will be considered a strong advantage.
- Strong business acumen and proven track record in revenue and cost management.
- Excellent interpersonal and communication skills with the ability to lead and inspire teams.
- Deep passion for food, service, and hospitality with knowledge of the latest culinary and service trends.
Only shortlisted candidates will be notified. Please note that your response to this advertisement constitutes informed consent to the collection, use, and/or disclosure of personal data by relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes.