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Café Team Leader
1 month ago
SHI SHANG COFFEE (2) PTE. LTD. is seeking a skilled Café Team Leader to oversee daily operations and provide exceptional customer service in our coffee shop.
About the Role:
This role involves managing the cleanliness and organization of the coffee shop, ensuring timely preparation and serving of beverages, maintaining inventory levels, and supporting staff members as needed.
Key Responsibilities:
• Cleaning and Sanitation: Ensure the coffee shop maintains high standards of cleanliness and sanitation to meet health and safety regulations.
• Prepare and maintain equipment, utensils, and workstations to prevent cross-contamination and ensure optimal performance.
• Restock supplies and ingredients regularly to maintain adequate stock levels.
• Beverage Preparation and Service: Prepare and serve beverages according to company recipes and presentation standards.
• Manage cash handling and processing transactions accurately.
• Maintain a clean and organized workspace during peak periods to ensure efficient service delivery.
• Inventory Management: Monitor and manage inventory levels to prevent overstocking or understocking of supplies and ingredients.
• Conduct regular stock checks to identify areas for improvement and optimize ordering procedures.
• Maintain accurate records of inventory usage and disposal to inform future ordering decisions.
• Staff Support and Development: Provide guidance and training to team members on new procedures, policies, and best practices.
• Foster a positive and inclusive team culture by promoting open communication, respect, and empathy among colleagues.
• Address any conflicts or issues promptly and professionally to minimize disruptions to operations.
• Ad-hoc Tasks: Perform additional tasks as required by management or necessary to support the smooth operation of the coffee shop.
Requirements:
To be successful in this role, you will need:
• A strong ability to multitask and prioritize tasks efficiently.
• Excellent communication and interpersonal skills to effectively interact with customers, colleagues, and management.
• Basic mathematical skills to handle cash transactions accurately and manage inventory levels effectively.
• Ability to lift up to 25 kg occasionally and stand for extended periods without rest.
Preferred Qualifications:
A relevant working experience in the Coffee Shop/Food Court industry is an added advantage.
Salary: SGD $45,000 - SGD $50,000 per annum,
About Us:
We are committed to providing a safe, welcoming, and inclusive environment for all customers and employees. We value teamwork, respect, and open communication to achieve our goals and deliver exceptional service.