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Café Team Leader

1 month ago


Singapore SHI SHANG COFFEE (2) PTE. LTD. Full time
Job Overview:

SHI SHANG COFFEE (2) PTE. LTD. is seeking a skilled Café Team Leader to oversee daily operations and provide exceptional customer service in our coffee shop.

About the Role:

This role involves managing the cleanliness and organization of the coffee shop, ensuring timely preparation and serving of beverages, maintaining inventory levels, and supporting staff members as needed.

Key Responsibilities:

Cleaning and Sanitation: Ensure the coffee shop maintains high standards of cleanliness and sanitation to meet health and safety regulations.
    • Prepare and maintain equipment, utensils, and workstations to prevent cross-contamination and ensure optimal performance.
    • Restock supplies and ingredients regularly to maintain adequate stock levels.

Beverage Preparation and Service: Prepare and serve beverages according to company recipes and presentation standards.
    • Manage cash handling and processing transactions accurately.
    • Maintain a clean and organized workspace during peak periods to ensure efficient service delivery.

Inventory Management: Monitor and manage inventory levels to prevent overstocking or understocking of supplies and ingredients.
    • Conduct regular stock checks to identify areas for improvement and optimize ordering procedures.
    • Maintain accurate records of inventory usage and disposal to inform future ordering decisions.

Staff Support and Development: Provide guidance and training to team members on new procedures, policies, and best practices.
    • Foster a positive and inclusive team culture by promoting open communication, respect, and empathy among colleagues.
    • Address any conflicts or issues promptly and professionally to minimize disruptions to operations.

Ad-hoc Tasks: Perform additional tasks as required by management or necessary to support the smooth operation of the coffee shop.

Requirements:

To be successful in this role, you will need:

• A strong ability to multitask and prioritize tasks efficiently.
    • Excellent communication and interpersonal skills to effectively interact with customers, colleagues, and management.
    • Basic mathematical skills to handle cash transactions accurately and manage inventory levels effectively.
    • Ability to lift up to 25 kg occasionally and stand for extended periods without rest.

Preferred Qualifications:

A relevant working experience in the Coffee Shop/Food Court industry is an added advantage.

Salary: SGD $45,000 - SGD $50,000 per annum,

About Us:

We are committed to providing a safe, welcoming, and inclusive environment for all customers and employees. We value teamwork, respect, and open communication to achieve our goals and deliver exceptional service.