Business Analyst: Levy Collection and Compliance
4 days ago
ENCOMPASSE is a leading organization in the industry, committed to delivering exceptional services to our clients. Our team of experts works tirelessly to ensure that our clients receive the highest level of support and guidance.
Job Title: Business Analyst - Levy Collection and ComplianceWe are seeking an experienced Business Analyst to join our team in the Levy Collection and Compliance department. The successful candidate will be responsible for collaborating with relevant agencies on levy collection efforts and exchanging data/information.
Key Responsibilities:- Investigate discrepancies in payment amounts claimed by companies.
- Conduct face-to-face/virtual meetings with company representatives to clarify payroll records.
- Draft and send email responses to appeals.
- Develop statistics reports on the number of appeals received and track the outcome of appeals.
- Handle and process refunds.
- Degree or Diploma holder.
- Excellent communication skills and interpersonal skills to engage employers and other stakeholders.
- Effective team player with good communication, analytical, and interpersonal skills.
- Driven, meticulous, and able to multitask and work independently.
- Knowledge related to compliance audit policies, relevant Act, and Regulations are an advantage.
- Advanced knowledge of Microsoft Excel (such as VLOOKUP, pivot tables), prior experience in data analysis, and sense-making of data from systems is a strong advantage.
The estimated salary range for this position is between $60,000 and $80,000 per annum, depending on qualifications and experience.
Benefits:- Competitive salary package.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
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