
Automation and Integration Professional
2 weeks ago
We are seeking an experienced professional to join our team in Singapore.
Key Responsibilities:- Detailed Design and Implementation: Develop scalable solutions across integration, workflow automation, and knowledge management platforms.
- Operational Support: Provide day-to-day support for assigned platforms, including issue resolution, system monitoring, and performance tuning.
- Collaboration and Solution Delivery: Work with business users to gather requirements, define solution approaches, and deliver fit-for-purpose applications and enhancements.
- Workflow Automation: Maintain and improve workflow automation processes for approvals, notifications, and task routing across systems.
- Knowledge Management: Maintain and monitor Knowledge Management platforms, ensure system stability, support user access issues, and coordinate integration with other applications.
- Incident Resolution: Coordinate with vendors and internal teams for incident resolution, patching, upgrades, and security compliance.
- Documentation: Develop and maintain documentation for platform configuration, processes, SOPs, and troubleshooting guides.
Requirements:
A bachelor's degree in Computer Science, Information Systems, or a related field with 5–9 years of experience in application/platform development and support is required.
- Technical Expertise: Strong hands-on experience with Boomi platform is essential.
- Advantageous Skills: Experience with workflow engines (i.e. Nintex, Power Automate), knowledge systems (i.e SharePoint) will be advantageous.
- Support and Troubleshooting: Experience in supporting and troubleshooting production systems, including incident resolution and root cause analysis is necessary.
- Cloud-Based Platforms: Familiarity with cloud-based platforms (i.e. Azure, AWS) and DevOps practices is required.
About the Role:
This role requires a strong technical background in integration and automation, as well as excellent communication and stakeholder management skills.
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