Technical Support Specialist

3 weeks ago


Singapore ITCAN PTE. LIMITED Full time
About the Role
ITCAN PTE. LIMITED is a leading technology firm seeking an experienced Technical Support Specialist to join our team in Singapore.

We offer a competitive salary of SGD 80,000 - SGD 120,000 per annum, depending on experience and qualifications.

Job Description
Ambitious and highly skilled Technical Support Specialist sought to provide top-notch support for our systems and applications. The ideal candidate will have a strong background in Unix/Linux and SQL/Oracle, with at least 3 years of experience in production support. Experience in banking and cards domain is also essential.

Key Responsibilities:
• Troubleshoot and resolve technical issues related to system/application log analysis, monitoring tools, and complex analytical techniques.
• Collaborate with cross-functional teams to ensure seamless operation of systems and applications.
• Provide exceptional customer service and communicate effectively with stakeholders at all levels.

Requirements:
• Bachelor's degree in Computer Science or related field
• At least 3 years of experience in production support
• Strong knowledge of Unix/Linux and SQL/Oracle
• Excellent communication and problem-solving skills
• Ability to work effectively in a fast-paced environment

Benefits:
• Competitive salary range SGD 80,000 - SGD 120,000 per annum
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment

About Us
ITCAN PTE. LIMITED is a cutting-edge technology firm dedicated to delivering innovative solutions to businesses worldwide. We strive to foster a culture of excellence, creativity, and teamwork, where our employees can thrive and grow.

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