Operational Efficiency Specialist

3 days ago

Singapore beBeeOperational Full time $90,000 - $120,000
Role: Operational Efficiency Specialist
The incumbent plays a pivotal role in driving operational excellence, ensuring service quality, and supporting the implementation of continuous improvement initiatives. This involves collaborating closely with senior leaders to support customer experience, process optimization, and operational efficiency.

Key Responsibilities:
  • Support the alignment of strategic directions and business objectives with top management and assist in translating them into actionable plans within cash operations and continuous improvement.
  • Assist in development and execution of short, medium, and long-term initiatives, roadmaps for the organization incorporating operational management, lean six sigma, and continuous improvement methodology.
  • Support the implementation of a world-class operations management culture by participating in structured daily tiered accountability meetings and promoting collaborative problem-solving among operations stakeholders.
  • Work closely with internal stakeholders to monitor opportunities and support a culture of continuous enhancement and customer satisfaction.

Requirements:
  • Bachelor's degree or diploma in engineering or business administration required.
  • Lean six sigma green belt and lean practitioner credentials preferred.
  • Formal training or certification in data analytics or robotic process automation (RPA), especially WSQ-certified programs, highly desirable.
  • Demonstrated mastery of operational process management and re-engineering.
  • Minimum of 3 years of experience within manufacturing or production capacity.
  • Exceptional team/workshop facilitation skills.
  • Strong business acumen.

Benefits:

This role offers a unique opportunity to contribute to the growth and success of our organization. As an operational efficiency specialist, you will have the chance to develop and execute strategic plans, drive operational excellence, and support a culture of continuous improvement.

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