Site Reliability Engineer

6 days ago

Singapur, Singapore DBS Bank Full time
Job Summary

We are seeking a highly skilled Site Reliability Engineer to join our Consumer Banking Group Technology team. As a Site Reliability Engineer, you will be responsible for ensuring the reliability and performance of our production systems.

Key Responsibilities
  • Facilitate and drive recovery calls for major incidents and coordinate with multiple teams to drive resolution.
  • Communicate major incidents and provide regular updates to stakeholders.
  • Identify and implement preventive and detective measures for applications.
  • Automate manual activities and processes for production teams.
  • Identify persistent or recurring problems and recommend creative solutions.
  • Build and manage a high-performing team.
  • Collaborate with global teams and ensure proper handoff of incidents and details.
  • Escalate and facilitate incidents to enable efficient and timely service restorations.
  • Drive root cause analysis with technology partners and facilitate RCA reviews.
  • Manage the identification and development of monitoring and improvements to improve production system reliability.
  • Implement SRE practices in CORE Banking.
  • Automate processes and remove toils.
  • Build automation and observability tools to detect, troubleshoot, and recover systems faster and improve production system reliability and resiliency.
  • Build predictive tools and solutions using machine learning capabilities.
Requirements
  • Minimum 12 years of experience, with at least 7+ years of production management experience preferably in the banking industry.
  • Managed open systems and multi-country production environments.
  • Good level of command over production infrastructure, performance monitoring, and reporting tools.
  • SRE - Implement Site Reliability Engineering principles regarding performance, reliability, monitoring, and alerting in production environments.
  • Over 7+ years of experience in incident management, change management, and problem management.
  • Hands-on experience in Unix/Linux/Shell/Python scripting.
  • Familiar with applications Xcelerate/TBMS systems, Quadient or equivalent statement generation engines, Jboss, MariaDB, EDB Postgres, Java in Linux operating systems, Kafka.
  • Experience in supporting critical applications using API-driven cloud-native technologies.
  • Good knowledge of Java and Spring Boot and Python.
  • Good working experience in Elasticsearch, Logstash, Grafana/Kibana, Appdynamics.
  • Production automation experience.
  • Good knowledge of machine learning algorithms and techniques.
  • Good communication skills, positive work attitude, and self-motivated to work independently and in a team.
What We Offer

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

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