Volunteer Management Specialist
3 weeks ago
The Singapore Council of Women's Organisations is seeking a highly skilled and dedicated Executive to oversee the smooth operation of our volunteer programmes and maintain strong relationships with our members.
Key Responsibilities:- Volunteer Management:
- Recruit, train, and supervise new and existing volunteers to ensure they are equipped to contribute effectively to our programmes.
- Develop and maintain a robust volunteer management database to track volunteer engagement and performance.
- Match volunteers to opportunities that align with their skills and interests, providing necessary training and support.
- Organise volunteer appreciation events and initiatives to recognise and reward their contributions.
- Membership:
- Develop and execute a comprehensive membership strategy to drive engagement, satisfaction, and retention.
- Oversee the entire membership lifecycle, including recruitment, onboarding, and renewals.
- Serve as the primary point of contact for members, responding to inquiries, resolving issues, and collecting feedback.
- Maintain and update the membership database to ensure accuracy and relevance.
- Design and implement member benefits and services that add value to the membership experience.
- Administrative Duties:
- Prepare reports and presentations on volunteer and membership activities, providing insights and recommendations for improvement.
- Assist in the development and management of budgets related to volunteer programmes and membership services.
Requirements:
- Proven experience in volunteer management and membership engagement.
- Strong leadership and communication skills.
- Ability to work independently and as part of a team.
- Excellent problem-solving and analytical skills.
- Proficiency in budgeting and financial management.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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