Strategic Portfolio Management Business Development Manager

3 days ago

Singapore SERVICENOW PTE. LTD. Full time
About the Role

We are seeking a highly skilled Business Development Manager to join our Strategic Portfolio Management team in APJ. As a key member of our team, you will play a pivotal role in driving growth, scale, and consistency across the region.

Key Responsibilities
  • Develop and Implement Business Development Strategy: Develop and implement a comprehensive business development strategy with a specific focus on transformation initiatives.
  • Partner with Technology Partners: Work with and through our technology partners to establish sustainable support models for deal cycle product and technical support.
  • Analyze Customer Install Base: Analyze existing customer install base to identify and prioritize opportunities for joint upsell, cross-sell, and new logo acquisition campaigns.
  • Execute Sales Cycles: Partner closely with SPM Specialist teams and with Sales Executives to execute sales cycles and close new business.
  • Collaborate with Selling Teams: Collaborate externally with selling teams aligned to our external technology partners and coordinate internally to achieve cohesive joint sales campaigns with ServiceNow core field teams.
  • Develop Growth Strategies: Develop and execute growth strategies at a Major area level in conjunction with adjacent functional leaders (Field Sales and Pre-Sales Leadership, Marketing, Alliances & Channels, Professional Services and Sales Operations teams) to effectively GTM.
  • Own Business Performance View: Own the multi-quarter business performance view, continuously track & monitor key metrics to ensure success, recommend course correction & success initiatives for our technology partnership GTM.
  • Bridge Market Insights and Intelligence: Bridge market insights and intelligence to shape product pricing & packaging for GTM success.
  • Define Cross-Functional Programs: Define and drive cross-functional programs that empower sales and solution consulting teams to drive Security Operations sales, adoption, and customer success.
  • Manage Forecast and Pipeline: Help build, manage, and report on the SPM resell forecast and pipeline to the business with sales leadership.
  • Partner with Global Partner and Channel Organization: Partner with our Global Partner and Channel organization to influence the evolution of additional technology partnerships within the SPM space.
  • Monitor Industry Developments: Monitor industry developments, competitor activities, emerging trends, potential business opportunities, and customer requirements to provide feedback and insights that inform product managers and leadership.
  • Coach Core Teams: Help coach the core teams with foundational specialty solution area knowledge to identify SPM solution opportunities and help manage the sales cycle.
  • Define Enablement Priorities: Define enablement priorities, expand field domain expertise, uplevel competitive readiness.
  • Facilitate Best Practice Sharing: Facilitate best practice sharing between field teams and support a strong virtual community of interest around SPM technical partnerships.
Qualifications
  • Deep Sales, Market and Industry Knowledge: Deep sales, market, and industry knowledge relating to Strategic Portfolio Management, solutions.
  • Bachelor's Degree: Bachelor's degree in business, marketing, or a related field. MBA or advanced degree preferred.
  • Proven Experience: Proven experience in a senior-level engagement, with a focus on driving transformational growth across different industry verticals.
  • Demonstrated Success: Demonstrated success in identifying and closing high-value SPM business deals, partnerships, and strategic alliances.
  • Strong Understanding: Strong understanding of market dynamics and trends, with the ability to translate insights into actionable business strategies.
  • Track Record: Track record of building and nurturing strong client relationships, driving customer satisfaction, and maximizing revenue opportunities.
  • Strategic Thinker: Strategic thinker with a results-oriented mindset, capable of identifying and capitalizing on transformational opportunities.
  • Ability to Thrive: Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing business priorities.
  • Strong Analytical Skills: Strong analytical skills, with the ability to leverage data and market insights to drive informed decision-making.

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