Technical Services Implementation Specialist
1 month ago
About the Role
NTT DATA is seeking a skilled Technical Services Implementation Engineer to join our team. As a key member of our technical services team, you will be responsible for delivering top-notch technical solutions to clients and taking ownership of the standards of work with a client-centric mindset.
Key Responsibilities
- Deliver technical solutions to clients and take responsibility for the standards of work with a client-centric mindset.
- Provide client support, assist with troubleshooting, and design, configuration, and escalated problem management.
- Learn to utilize automated mediums to perform staging, pre-loading configurations, and onsite deployment, enhancing proficiency in automation.
- Deliver, monitor, and maintain a stable, efficient, and reliable infrastructure operations through day-to-day performance.
- Support the design, testing, and implementation of routine installations of hardware, including computers, network components, and multi-functional devices.
- Resolve complex issues and conduct fault analysis.
- Communicate and coordinate effectively with the team to resolve complex issues.
- Maintain high standards of client-centricity.
- Flexible working hours may include occasional overtime or shifts outside of traditional business hours.
Requirements
- Bachelor's Degree, preferably in Computer Science, Information Technology, Engineering, or Math-related disciplines.
- Fresh graduate or less than 3 years of working experience.
- Strong interpersonal skills.
- Excellent verbal and written communication and presentation skills.
- Team player, resourcefulness, and strong analytical skills are an advantage.
- Knowledge in the following areas may be advantageous:
- Basic network automation via scripting, such as Python and Ruby.
- Hands-on experience with Cisco and/or Aruba LAN switches.
- Wireless Technology, Wifi6, and/or 5G network.
- Routing/switching technology, such as BGP, OSPF, spanning tree.
- TCP/IP and Firewall, Intrusion prevention concepts.
- Project management methodologies.
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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