ServiceNow User Experience Designer

1 week ago

Singapore beBeeDesigner Full time $100,000 - $120,000

Job Title: ServiceNow User Experience Designer

We are seeking a skilled UI/UX designer to support ServiceNow projects, shaping intuitive user-friendly workflows and contributing to the evolution of a consistent design system across projects.

The ideal candidate will participate in planning and facilitating discovery activities, such as surveys, user interviews, workshops, and usability testing. They will work with business analysts and solution architects to analyze research findings and translate insights into user personas, journey maps, user flows, wireframes, and prototype concepts for testing with real users.

The user experience designer will create ServiceNow interfaces using Figma, balancing user and business needs with ServiceNow capabilities and limitations. They will drive iterative improvements to designs based on feedback from users and business stakeholders, ensuring design feasibility and alignment with project goals by collaborating with developers and product teams.

The designer will also assist in developing and maintaining a design system, ensuring ServiceNow projects follow consistent UI patterns. Additionally, they will ensure designs are compliant with government regulations, accessibility, and privacy requirements, collaborating with fellow designers to maintain quality standards and advocate for design best practices.

Requirements:

  • Design Skills:
  • Proficiency in Figma or similar design tools
  • Strong understanding of user-centered design principles
  • Ability to create user personas, journey maps, user flows, wireframes, and prototypes
  • Experience with design systems and consistency in UI patterns
  • Knowledge of accessibility and privacy requirements
  • Collaborative mindset and excellent communication skills

Key Responsibilities:

  • Support ServiceNow projects through design expertise
  • Participate in discovery activities, such as surveys, user interviews, workshops, and usability testing
  • Analyze research findings and translate insights into user personas, journey maps, user flows, wireframes, and prototype concepts
  • Create ServiceNow interfaces using Figma
  • Drive iterative improvements to designs based on feedback from users and business stakeholders
  • Ensure design feasibility and alignment with project goals by collaborating with developers and product teams
  • Develop and maintain a design system, ensuring ServiceNow projects follow consistent UI patterns

What We Offer:

  • A collaborative and dynamic work environment
  • Opportunities for professional growth and development
  • Flexible work arrangements and remote work options
  • Competitive compensation and benefits package

How to Apply:

  • Submit your resume and cover letter
  • Highlight your design skills and experience
  • Explain how you can contribute to our design team

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