Technical Support Specialist

2 weeks ago

Singapore beBeeTechnical Full time $4,000 - $6,000
Job Title: Technical Support Specialist

We are seeking an experienced IT professional to provide technical support and ensure the smooth operation of our clients' IT systems.

Key Responsibilities:

  • Provide end-user support for PC, peripheral, network, wireless device, printer, and Microsoft Office issues.
  • Educate users on proper use of hardware and software to prevent technical difficulties.
  • Escalate unresolved issues to senior support specialists or vendors.
  • Track and update incidents using a web-based system.
  • Move and set up workstations as needed.
  • Deploy equipment with standard OS and software.
  • Perform daily backup tasks and data restoration.
  • Support Windows Server administration, inventory tracking, and corporate application issues.

Requirements:

  • Diploma in Information Technology or Computer Science.
  • Minimum 2 years of experience in IT helpdesk, desktop support, Windows Server, and network administration.
  • Experience delivering IT services in an enterprise environment.

Benefits:

This role offers excellent opportunities for career growth and development. We offer competitive salaries, comprehensive benefits packages, and a dynamic work environment.

About Us:

We are a leading provider of IT services, dedicated to helping businesses succeed through innovative solutions and exceptional customer service.

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