Academic Support Professional

1 week ago

Singapore beBeeEmployment Full time $4,000 - $6,000
Executive, Student Services Job Description

This role plays a crucial part in supporting and guiding students throughout their academic journey. The position is responsible for addressing student inquiries and ensuring clear communication of programme details and academic requirements.

  • Key Responsibilities:
  1. Student Engagement: Draft programme updates, send notifications via a designated app, respond to email enquiries, phone calls, walk-in enquiries, class visits, prepare and issue Letters of Verification.
  2. Attendance Monitoring, Intervention, and Leave Application: Monitor student attendance and intervene when necessary. Process leave applications and ensure students follow the appropriate procedures for absences.
  3. Re-module, Course

This position requires excellent communication and organisational skills, with the ability to work effectively in a fast-paced environment. The ideal candidate will be able to build strong relationships with students, staff and external partners.

The role also involves providing support for both academic and non-academic interventions, monitoring student satisfaction through surveys, and ensuring adherence to regulatory compliance standards.

Required Skills and Qualifications
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Strong organisational and time management skills
  • Ability to build strong relationships with students, staff and external partners
  • Knowledge of relevant policies and procedures
Benefits
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to make a positive impact on the lives of students
Others

This is an exciting opportunity to join our team and contribute to the success of our students. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional student services, we would love to hear from you.

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