Senior Sales Support Specialist

4 weeks ago


Singapore OMEGA 365 SINGAPORE PTE. LTD. Full time

Join OMEGA 365 SINGAPORE PTE. LTD. as a Senior Sales Support Specialist and take on a challenging role that requires excellent communication skills, strong attention to detail, and the ability to work in a fast-paced environment.

Job Description:

We are seeking a highly motivated and organized individual to coordinate sales efforts and provide exceptional customer service. As a Senior Sales Support Specialist, you will be responsible for:

  • Acting as a liaison between customers and sales teams to clarify quotes and orders, ensuring seamless communication and resolving any issues that may arise.
  • Following up on quotations with customers to ensure timely responses and progression.
  • Processing customer orders efficiently and accurately.
  • Coordinating between sales and production teams to ensure customer requirements are met.
  • Issuing material requisition forms and coordinating documentation for shipment.
  • Maintaining reference files and organizing documents for easy retrieval.
  • Working closely with the accounts department to coordinate customer credit ratings and ensure orders do not exceed approved limits.
  • Assisting the accounts department in following up on payments and providing updates to customers.
Requirements:
  • A GCE O Level qualification or equivalent.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office applications, particularly Excel.
  • A strong understanding of customer experience principles.
  • The ability to work well under pressure and meet deadlines.
Benefits:
  • A competitive salary of SGD $3,500 per month.
  • A 5-day workweek from Monday to Friday, with working hours from 8:30 AM to 5:30 PM.
  • Company-provided transportation from Clementi MRT Station to the office and back in the evening.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
What We Offer:
  • A dynamic and supportive work environment.
  • The opportunity to work with a talented team of professionals.
  • A comprehensive compensation package that includes a competitive salary and benefits.
  • The chance to grow and develop your career in a rapidly evolving industry.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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