Healthcare Telesales Professional
9 hours ago
We are a forward-thinking healthcare organization dedicated to delivering exceptional patient care and innovative treatment solutions.
Overview of the RoleThis is an exciting opportunity for a highly motivated and customer-focused individual to join our team as a Telemarketing Executive. As a key member of our sales team, you will play a vital role in promoting our services and building strong relationships with patients, external partners, and internal stakeholders.
Key Responsibilities- Manage patient flow efficiently, including scheduling appointments and handling walk-in inquiries.
- Provide exceptional customer service, addressing inquiries and concerns promptly and professionally.
- Contribute to strategic planning and appointment scheduling to optimize clinic revenue and improve processes.
- Maintain accurate and up-to-date records, including daily, weekly, and monthly performance reports.
- Minimum 2 years of customer service or telesales experience in the retail or healthcare industry.
- Prior experience in a healthcare, clinic, massage, or spa setting is preferred.
- Immediate availability or short notice start dates are highly advantageous.
- Passion for Traditional Chinese Medicine (TCM) or the healthcare industry.
- Ability to adapt quickly to changing situations and thrive in a fast-paced environment.
- Annual Leave - 14 days onwards
- Birthday Leave - We believe employees should take a day off to celebrate their birthday with their loved ones
- FREE TCM services and Tech-enhanced therapies for our employees, and 50% discount for employees' family members
- Great working culture - Fun and enjoyable workplace that embraces Diversity and Work-life balance/harmony
Our salary package includes a competitive annual salary of $60,000 - $80,000 depending on experience, plus additional benefits such as medical insurance, paid time off, and opportunities for professional growth and development.
Tell employers what skills you have:
- Healthcare Industry
- Strategic Planning
- Able To Multitask
- Microsoft Office
- Telesales
- Customer Experience
- Telemarketing
- Career Development
- Operations Management
- Spa
- Customerfocused
- Wellbeing
- Customer Service
- Scheduling
- Appointment Scheduling
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