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Learning Centre Operations Coordinator

2 months ago

Singapore STALFORD LEARNING CENTRE (CP) PTE. LTD. Full time
Job Summary

We are seeking a highly motivated and organized individual to join our team as a Learning Centre Admin. The successful candidate will be responsible for providing exceptional customer service, handling administrative tasks, and supporting our teachers in their daily operations.

Key Responsibilities
  • Attend to walk-in customers and incoming phone enquiries
  • Provide course consultation and ensure proper follow-up
  • Handle and resolve general feedback and complaints
  • Perform general administrative duties, such as data entry and filing
  • Process new student registration and payment
  • Provide administrative support to teachers, such as preparation of materials for classes
  • Assist in ad-hoc matters when necessary
Requirements
  • Candidate must possess at least O Level / Diploma holders
  • Able to work independently
  • Able to work on rotating shifts including weekends
  • Bilingual in English & Mandarin (in order to liaise with Mandarin speaking associates)
  • Proficient in MS Word and Excel
  • Passionate in customer service
  • Meticulous and systematic with administrative procedures
What We Offer

As a Learning Centre Admin, you will have the opportunity to work in a dynamic and fast-paced environment, supporting our teachers and students in their daily operations. You will also have the chance to develop your skills in customer service, administration, and communication.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and organized individual who is passionate about customer service and administration, we encourage you to apply for this exciting opportunity.