Lead IT Infrastructure Manager for Mail Operations

1 month ago


Singapore Singapore Post Full time

Embark on a fulfilling career as a Lead IT Infrastructure Manager with Singapore Post, where you will oversee the day-to-day operations of our Mail IT infrastructure to ensure optimal performance, security, and reliability.

About the Role

This critical position involves managing and maintaining the IT system that are integrated in the OT environments. You will be responsible for ensuring the reliability, security, and efficiency of the IT system, which is crucial for the smooth operation of our mail services.

Key Responsibilities
  • Oversee daily operations of IT integrated with OT systems to ensure optimal performance and uptime
  • Develop and implement operational policies and procedures to enhance system reliability and efficiency
  • Monitor and analyze system performance metrics and address operational issues proactively

You will also be responsible for:

System Administration:
  • Manage and maintain IT infrastructure, including servers, storage, and networking components
  • Perform regular system health checks, backups, and preventive maintenance

In addition, you will:

Data Analysis and Reporting:
  • Maintain mail piece data integrity, extract, transform, and perform data visualization using data visualization tools
  • Maintain, manage, and optimize sorting plan for OT machines
  • Performance trouble shooting for sorting machines by analyzing sorting data/images
  • Execute label learning for sortation systems
  • Check and transfer critical mail data to working departments and act as point of contact for data integrity

The ideal candidate will have a degree in Computer Science, Information Technology, or related field, with at least 5 years of experience in Windows Server OS, Unix/Linux OS & virtualization environment (VMware, HyperV etc.). Strong troubleshooting skills and analytical mind with problem-solving aptitude are essential.

Able to work independently as well as in a team and good interpersonal skills are necessary. Good working knowledge with firewall, routers, and switches, as well as hardware like servers, storage area networks (SAN), network attached storage (NAS) devices, are required.

Experience in Patch Management is essential, and experience in IT infrastructure integrated with sortation machine will be a plus. Proven track record in managing IT/OT security and compliance is highly desirable.

We offer a competitive salary of SGD 8,500 - SGD 11,000 per month, depending on experience, and a range of benefits, including medical insurance, retirement plan, and paid time off.


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