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Operations Customer Service Officer

3 weeks ago

Singapore beBeeCommunication Full time $2,400
Customer Service Officer Position

The primary goal of this role is to deliver exceptional customer service and support the operational department in achieving its objectives.

Key Responsibilities:

  • Generate sales orders following completion of sales transactions
  • Respond promptly to customer complaints and concerns, providing resolutions that meet their expectations
  • Arrange and update appointments for commercial customers in a timely manner
  • Manage store records and documentation accurately
  • Perform additional tasks as required to ensure seamless operations

Requirements:

  • Excellent communication and interpersonal skills
  • Able to work independently and collaboratively as part of a team
  • Proficient in Microsoft Office and data entry software
  • Strong problem-solving and analytical skills

Benefits:

This role offers a unique opportunity to grow professionally and personally in a dynamic and supportive environment.

Additional Information:

As a Customer Service Officer, you will be responsible for delivering outstanding customer experiences while working closely with our operational team.