Customer Service Specialist Job Opportunity

4 days ago

Singapore beBeeCustomerService Full time $4,500 - $5,500

Customer Service Specialist Job Opportunity

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We are seeking a highly motivated and organized Customer Service Specialist to join our team. The ideal candidate will possess excellent communication skills, both written and verbal, as well as the ability to work in a fast-paced environment with multiple priorities.

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Key Responsibilities:

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  • Manage client communication and resolve issues in a timely and professional manner
  • Process all documentation associated with the movement of inventory, ensuring accuracy and compliance with regulations
  • Maintain accurate records and reports, providing insights into customer behavior and market trends
  • Collaborate with internal teams to drive process improvements and optimize customer experience
  • Develop and implement effective solutions to complex problems, demonstrating analytical thinking and creativity

Required Skills and Qualifications:

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  • 3-4+ years industry experience in Contract Logistics / 3PL
  • 2-3+ years customer service experience required, additional administrative / data entry experience
  • Excellent communication and presentation skills, with strong organizational and time management abilities
  • Strong problem-solving skills and ability to work well independently and as part of a team
  • Proficient computer and keyboarding skills, including Microsoft Word and Excel
  • Knowledge of order entry systems and warehouse management systems is required

Benefits:

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Our company offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We value diversity and inclusion in the workplace and are committed to creating a positive and supportive environment for all employees.

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Other Opportunities:

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As a Customer Service Specialist, you will have the opportunity to work with a dynamic team and contribute to the success of our organization. We are committed to delivering exceptional customer experiences and are looking for individuals who share our values and passion for excellence.

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