
Service Team Member
22 hours ago
Job Description:
- Customer-facing professionals will greet guests warmly, present menus, and explain daily specials to create a welcoming atmosphere.
- Accurate order taking from customers and clear communication with the kitchen and bar staff are crucial for efficient service delivery.
- Efficiently serving food and drinks while maintaining proper presentation and quality ensures customer satisfaction.
- Effective table maintenance includes clearing used dishes, resetting tables, and restocking utensils and condiments to maintain a clean environment.
- Familiarity with the menu, including ingredients and preparation methods, enables team members to address customer queries and make recommendations.
- Processing payments accurately and handling any discrepancies in a timely manner is essential.
- Collaboration with kitchen and bar staff ensures smooth service, addressing special requests or dietary restrictions, and promptly resolving customer concerns.
- Maintaining overall cleanliness in the dining area, including sweeping and mopping floors, cleaning tables, and organizing service areas, is critical.
- Adhering to health and safety guidelines ensures food safety and cleanliness, including proper food and drink handling.
- Team members work effectively as part of a team, supporting colleagues during busy shifts, and contributing to a positive work environment.
- Upselling encourages customers to try additional menu items, enhancing their dining experience and increasing sales.
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