SAP Basis Technical Support Specialist
3 weeks ago
To provide high-quality SAP Basis support for a local Chinese restaurant. The ideal candidate will be responsible for the day-to-day operations of the SAP systems, ensuring seamless system configuration, administration, monitoring, and troubleshooting of the environment.
Roles and Responsibilities- Manage SAP system availability 24/7, ensuring optimal performance and uptime.
- Oversee User/Client Administration, Authorization Management, System Performance Management, Audit Management, Transport Management System, Background Job, Patches installation, System Backup & Recovery, Kernel Upgrade, OS & Database Maintenance for Jumbo Group wide.
- Develop and implement SAP Business Continuity Planning and Disaster Recovery strategies.
- Ensure Optimum server performance and Preventive maintenance to keep daily operation smooth.
- Manage SAP daily support ticket within defined Service Level.
- Act as custodian for SAP System Architecture, Hardware, and integration landscape.
- Liaise with third-party vendors to ensure smooth integration and support.
- Deliver all IT projects on time, adhering to company standards and best practices.
Requirements
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent.
- Proven experience in SAP Basis Administration, with a minimum of 1-2 years of relevant experience.
- Knowledge of SAP HANA and Netweaver technology.
- Excellent analytical, troubleshooting, and communication skills.
- Able to work independently and lead projects, with a strong sense of accountability.
- Familiarity with Linux and SAP S4/Hana environment.
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