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IT Infrastructure Specialist

3 weeks ago

Singapore FOCAL SEARCH PTE. LTD. Full time
About the Role

Focal Search Pte. Ltd. is a dynamic organization that requires an experienced IT Executive to lead our technical operations team. As a key member of our team, you will be responsible for ensuring the smooth operation of our technology infrastructure.

Responsibilities
  • Infrastructure Management: Oversee the installation, configuration, and maintenance of hardware and software systems.
  • Troubleshooting and Resolution: Analyze and resolve technology-related issues in a timely and efficient manner.
  • Service Request Fulfillment: Respond to service requests and resolve issues promptly to meet business needs.
  • User Support: Provide assistance to employees with hardware and software-related issues.
  • Training and Development: Train employees on the use of software and hardware systems to improve productivity.
  • System Administration: Implement applications and software upgrades, document systems, and administer networks to ensure optimal performance.