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Data Communications Specialist

2 weeks ago

Singapore beBeeTelecommunications Full time

We are currently seeking a skilled professional to fill the role of Data Communications Specialist. This position is an exciting opportunity for someone looking to join a dynamic team and contribute to the delivery of exceptional services.

The successful candidate will be responsible for supporting internal and external audit preparations, as well as BCP/DR exercises for datacom networking equipment, servers, and systems. They will also be involved in system and security patches, updates, and managing security-related deployments including endpoint detection response, network detection response, multi-factor authentication, etc. to support Fixed Voice services.

Furthermore, they will be required to communicate with key stakeholders to gather information on existing workflow and processes to streamline and optimize further. This includes activities such as creating custom tools or scripts to simplify daily key tasks and prioritize those that will have a significant impact, especially on the provisioning, billing, reliability, and security (including audit) of the services offered to both consumer and enterprise customers.

In addition, the successful candidate will work with multiple databases and datasets from OSS and BSS systems to analyze and unify the key technical information of the provisioned services to make it readily accessible for different teams, especially for CII platforms to quickly identify and troubleshoot issues, if any, to comply with regulatory and customer service SLA.

Required Skills and Qualifications:
  • Diploma in Computer/Electrical Engineering or IT, and related engineering disciplines.
  • 2 years of relevant working experience.
  • Experience with telco or networking duties.
  • Proficient in programming (Python is preferred), scripting, RPA, and Power Apps automation related skills.
  • Effective communication (written and spoken) and interpersonal skills.
Benefits:

This role offers opportunities for career growth and development, as well as the chance to work in a dynamic and inclusive environment. We are committed to celebrating diversity and inclusion, and we strive to create a workplace where everyone feels valued and supported.

Others:

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional services, we encourage you to apply for this exciting opportunity. Please note that only shortlisted candidates will be contacted for further assessment.