Patient Experience Specialist

2 weeks ago


Singapore beBeePatientService Full time $3,000 - $5,000
Key Patient Service Role

Greenlife Dental Hub is seeking an experienced patient service professional to deliver exceptional care to our patients.

The ideal candidate will be responsible for providing personalized support, ensuring patient satisfaction, and maintaining a high level of service quality.

This role requires excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

  • Coordinate appointments and provide tailored patient support
  • Respond to patient inquiries and resolve any issues promptly
  • Manage appointment schedules and ensure efficient workflow
  • Process patient payments and maintain accurate records
  • Follow up with patients before and after procedures to ensure seamless care
  • Submit claims and maintain detailed records of patient interactions
  • Contribute to maintaining a clean and hygienic clinic environment
  • Perform other administrative duties as assigned
Requirements

Applicants must possess at least a primary/secondary education and relevant experience in patient service or a related field.

  • Strong communication and interpersonal skills
  • Ability to work in a team-oriented environment
  • Effective time management and organizational skills
  • Proficiency in using software applications relevant to patient service
  • Basic knowledge of dental insurance and claims processing
  • Flexibility to adapt to changing priorities and deadlines
  • Commitment to delivering high-quality patient service


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