
Financial Account Coordinator
2 weeks ago
Job Description:
The role of the Account Support Specialist is to provide exceptional support to clients by maintaining and nurturing relationships, ensuring satisfaction with pest control services.
Key Responsibilities:
- Client Account Support: Collaborate with account managers to ensure timely service execution, address client inquiries, and resolve issues.
- Administrative Coordination: Manage schedules, appointments, and documentation for client accounts.
- Communication: Respond to client inquiries via phone, email, or in-person, addressing concerns about services and pricing.
- Order Processing: Handle service renewals, upsells, and new orders, ensuring accuracy in billing and alignment with client agreements.
- Interdepartmental Liaison: Coordinate between clients, technicians, and sales teams to resolve issues and ensure timely service execution.
- Sales Support: Prepare quotes, proposals, and presentations for account managers to aid in client retention and acquisition.
Requirements:
- Education: Diploma in Business Administration, Marketing, or a related field.
- Experience: 1+ years in account coordination, customer service, or administrative roles; experience in pest control, hospitality, or facilities management is beneficial.
- Organizational Skills: Proven ability to multitask, prioritize deadlines, and manage client accounts efficiently.
- Communication Proficiency: Excellent verbal/written communication skills for client interactions and internal collaboration.
Eligibility: Quota available. Interested candidates may apply through resume submission.
Application Instructions: Please submit your resume for review.
Required Skills and QualificationsKey Skills:
- Multitasking
- Accounts Payable
- Administration
- Data Entry
- Bank Reconciliation
- Accounting
- Communication Skills
- Customer Service
- Customer Communication
- Pricing
- Hospitality
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