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Program Strategy and Operations Lead

1 week ago

Singapore Apple Inc. Full time

We're looking for a seasoned program manager to join our Apple Care Channel Programs team.

About the Team:

Our team is responsible for providing support to Apple's Service Channel. We work closely with cross-functional stakeholders to develop and deploy extraordinary service solutions for active products.

Key Responsibilities:
  • Develop and implement channel partnership strategies that align with Apple's business objectives
  • Lead cross-functional projects to drive process improvements and cost optimization
  • Collaborate with stakeholders to develop and deploy extraordinary service solutions for active products
  • Drive initiatives forward with a strong bias for action and utilize foresight to identify and address future obstacles
Requirements:

To succeed in this role, you'll need:

  • A minimum of 2-3 years experience in program management with a focus on business strategy and planning
  • Ability to communicate effectively with various levels of the organization
  • Strong problem-solving abilities and analytical skills - a data-driven decision maker
  • Proven experience in project management and global perspective