Associate Deskside Lead

2 weeks ago


Singapur, Singapore 5160 Kyndryl (Singapore) Pte. Ltd. Full time

About the Role

We are seeking a highly skilled and experienced IT professional to join our team as a Deskside Support Specialist. As a key member of our client-facing team, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities

  • Provide technical support to clients via phone, email, and in-person
  • Troubleshoot and resolve hardware and software issues
  • Collaborate with internal teams to identify and resolve complex technical issues
  • Develop and maintain strong relationships with clients to ensure their IT needs are met
  • Stay up-to-date with the latest technology trends and advancements

Requirements

  • 5+ years of experience in IT support
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Experience working with a variety of hardware and software platforms

What We Offer

At Kyndryl, we offer a dynamic and supportive work environment, competitive compensation and benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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