Process Excellence Lead in Stakeholder Management

2 days ago


Singapore This Is An IT Support Group Full time

This Is An IT Support Group

Job Summary

We are seeking a highly skilled Process Excellence Lead in Stakeholder Management to join our team. As a key member of our organization, you will be responsible for driving process excellence and delivering results-oriented solutions that meet our clients' needs.

Responsibilities and Deliverables

Process Improvement and Automation:

  • Develop and implement process improvement initiatives to automate manual processes and enhance efficiency.
  • Analyze existing business processes and identify areas for improvement.
  • Design and implement end-to-end business processes and journeys that meet client requirements.

Communication and Stakeholder Management:

  • Manage stakeholder expectations through effective communication and governance processes.
  • Develop and maintain relationships with internal and external stakeholders.
  • Provide executive-level communication on capability and solutions.

Solution Development and Deployment:

  • Translate high-level requirements into detailed documentation.
  • Collaborate with developers to design and implement solutions that meet client requirements.
  • Assist with operational impact and ensure affected areas are included in the operational readiness plan.

The ideal candidate will have a strong background in process improvement, automation, and communication, as well as excellent stakeholder management skills. If you are a motivated and results-driven individual who is passionate about delivering exceptional solutions, we encourage you to apply.



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