
Front of House Operations Manager
4 days ago
Job Title: Front of House Team Lead
We're seeking a seasoned professional to lead our front-of-house team and deliver exceptional service to every guest.
- Welcome guests warmly and ensure seamless service from start to finish.
- Ran pre-shift briefings and guide the team through service with confidence and clarity.
- Address guest feedback or issues promptly and professionally.
- Maintain and improve service standards across every shift.
- Cultivate and support staff growth, providing constructive coaching and motivation to help them excel.
About This Role
This is an outstanding opportunity for a natural leader who enjoys working with people. As a front-of-house team lead, you'll be responsible for creating a positive guest experience while fostering a productive and supportive team environment.
- A strong communicator who can build relationships with colleagues and customers alike.
- Calm, composed, and solution-focused-even during peak hours.
- A leader who sets the tone for excellence, taking pride in delivering outstanding service and driving team success.
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