Front of House Operations Manager

5 days ago


Singapore beBeeFloor Full time $40,000 - $80,000
Assistant Floor Operations Manager

We are seeking an experienced professional to support our front-of-house operations and ensure excellent customer service.


Key Responsibilities:
  • Manage daily floor operations to ensure efficient and smooth service delivery.
  • Supervise, guide, and motivate floor staff, including rostering and training.
  • Handle guest feedback and resolve service-related issues promptly.
  • Maintain service quality and customer satisfaction at all times.
  • Evaluate compliance with workplace safety and hygiene standards.
  • Support in cash handling, billing accuracy, and daily reporting.
  • Cultivate a seamless dining experience by coordinating with kitchen and bar teams.
  • Implement promotions, events, and special functions effectively.

Requirements:
  • A minimum of one year of experience in F&B service or front-of-house operations is required.
  • Prior supervisory or team leader experience is highly advantageous.
  • Strong communication and interpersonal skills are essential.
  • The ability to thrive in a fast-paced, customer-facing environment is necessary.
  • Familiarity with POS systems and cash handling is preferred.
  • Knowledge of Singapore F&B hygiene and workplace safety standards is beneficial.


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