Data Centre Operations Director

7 days ago

Singapore beBeeDataCentre Full time $90,000 - $120,000

Job Title: Data Centre Operations Director

About the Role

The ideal candidate will be responsible for overseeing all operations aspects of a data centre, including team leadership, customer relations, process management and control.

  • Lead a team of DC engineers in planning, scheduling, monitoring, task assignment, and controlling outcomes.
  • Collaborate with stakeholders to set Key Achievement Areas (KAA) for the DC team.
  • Regularly assess training needs for the DC team based on their competencies.
  • Conduct performance reviews for team members.
  • Monitor and follow up on assigned tasks and results.

Main Responsibilities:

Team Leadership
  • Organise team-building activities to enhance team cohesion.
  • Motivate the team to deliver exceptional results that exceed customer expectations.

Customer Relations

  • Attend meetings related to data centre businesses.
  • Prepare incident reports, exercise reports, and other relevant documents.
  • Schedule data centre activities, such as exercises, maintenance, training, provisioning, and decommissioning.
  • Manage complaints and data centre incidents effectively.

Process Management and Control

  • Implement, maintain, control workflows and processes within the data centre.
  • Ensure data centre facilities are well-maintained and ready for customer visits or audits.
  • Manage vendors, including scheduling appointments for surveys, maintenance, and discussions.

Requirements

  • Hold a diploma or degree qualification.
  • Have 3 years of experience managing a data centre.
  • Demonstrate ability to work independently and collaboratively in a team-oriented environment.

Key Skills

  • Change Management.
  • Operations Management.
  • Data Centre Management.
  • Team Leadership.
  • Business Strategy.

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