Global Response Operations Specialist

3 days ago


Singapore Meta Full time

At Meta, we connect billions of people around the world to ideas, cultures, and opportunities. Our Global Operations team helps people use our products to build communities and grow businesses.

The Business Incident Response team is a specialized group that provides rapid and holistic resolution of critical escalations threatening businesses', partners', brands, relationships, and revenue streams.

We offer dedicated support to advertisers experiencing friction on our platforms, leveraging cross-functional partnerships to deliver an immediate and personalized experience for constituents and stakeholders during times of crisis.

To succeed in this role, you must be passionate about social media, real-time crisis management, and working collaboratively in a fast-paced environment. You should have a great interest in customer support and working cross-functionally with multiple domains, including policy and process.



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