Beauty Retail Sales Specialist

2 days ago


Singapore WGT EHR Pte Ltd Full time
Job Overview

We are seeking a passionate and talented Beauty Retail Sales Specialist to join our popular online health and beauty brand in Singapore. The successful candidate will be responsible for delivering exceptional customer service, managing day-to-day store operations, and contributing to sales strategies.

About the Role

The Beauty Retail Sales Specialist will be the face of our brand, providing a welcoming and enjoyable shopping experience for customers. Key responsibilities include:

  • Customer Service
  • Deliver exceptional customer service to ensure a positive customer experience.
  • Address and resolve customer inquiries and feedback promptly and effectively.
  • Manage returns and exchanges in line with company policies.
  • Offer innovative ideas to enhance customer retention and build a loyal client base.
  • Operations
  • Support the day-to-day operations of the retail store, including tasks like cashiering and housekeeping.
  • Ensure the store's presentation aligns with the brand's image and standards.
  • Assist in executing sales strategies and participate in marketing events and promotions.
  • Monitor and replenish inventory to maintain stock levels.
  • Aid in visual merchandising to enhance the store's appeal and optimize customer experience.
  • Collaborate with the Store Manager and Assistant Store Manager to achieve KPIs and resolve store-related issues.
  • Operate the POS system accurately, processing various payment methods efficiently.
  • Provide feedback on in-store activities to supervisors for continual improvement.
  • Additional Duties
  • Take part in periodic stocktakes and perform other ad hoc tasks as needed.
Requirements

To succeed in this role, you will need:

  • A passion for the beauty retail industry and customer interaction.
  • Retail experience (beauty retail experience is a plus).
  • A positive, team-oriented mindset with a strong desire to contribute.
  • Self-motivation, proactivity, and an open-minded approach with a high level of integrity.
  • Strong communication and interpersonal skills, with a customer-first approach.
  • The ability to adapt in a fast-paced environment, with problem-solving and planning capabilities.
  • A willingness to work shifts, weekends, and public holidays (44-hour workweek).
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary of SGD 45,000 per annum, based on experience.
  • Medical & Dental benefits.
  • Meal Allowance.
  • Performance Bonus.
  • Staff discounts.

Tan Choon Hau
Senior Talent Acquisition Consultant
EA Licence No:18C9251
EA Reg ID: R1988835



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