Digital Solutions Specialist

4 weeks ago


Singapore Carrier Full time
About the Role

We are seeking a highly skilled and motivated Digital Solutions Specialist to join Carrier's Abound Solutions team in Singapore. The candidate will play a critical role in driving business development by providing overall technical support for new opportunities, including technical proposals, presentations, and budgetary estimates.

Key Responsibilities
  • Act as the technical expert for Carrier's Abound Solutions, providing deep knowledge and expertise in building automation, IoT, and smart building platforms.
  • Collaborate with sales teams to understand customer requirements, design tailored digital solutions, and ensure that proposals align with client needs.
  • Develop and prepare technical proposals, including system designs, product configurations, and solution descriptions.
  • Prepare cost estimations for proposals, ensuring that budgets are accurate, competitive, and align with project scope.
Pre-Sales Engineering Support
  • Provide pre-sales technical support during customer presentations and meetings, explaining complex solutions in a clear and compelling manner.
  • Assist sales teams in presenting and demonstrating digital solutions to prospective clients, showcasing the value and ROI of Abound's offerings.
  • Lead technical discussions with customers, addressing inquiries, conducting solution walkthroughs, and resolving technical challenges.
Solution Design and Customization
  • Design and customize IoT and smart building solutions based on customer requirements, including building systems integration, environmental monitoring, energy management, and asset management.
  • Collaborate with internal teams such as product development, software engineering, and operations to ensure seamless implementation and integration of proposed solutions.
Project Coordination and Implementation
  • Work closely with project managers to ensure that proposed digital solutions are successfully implemented within customer environments.
  • Assist in overseeing the technical aspects of project deployment, including system configuration, integration, testing, and troubleshooting.
Client Relationship Management
  • Serve as the technical point of contact for clients during the sales cycle and post-sales technical discussions.
  • Foster strong relationships with clients, ensuring high levels of customer satisfaction and acting as a trusted advisor for technical aspects of Abound's digital solutions.
Requirements
  • Bachelor's degree in Electrical Engineering, Computer Science, Information Technology, or a related technical field.
  • Minimum of 5+ years of experience in digital solutions or technical pre-sales roles, preferably in building automation, IoT, or smart building solutions.
  • Experience working with commercial real estate, infrastructure, or industrial building clients is a plus.
  • Strong understanding of IoT platforms, building automation systems (BAS), and related smart building technologies.
  • Prior experience in technical proposal development, budgeting, and solution presentations.

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you is to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers.


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