Medical Device Maintenance Technician
1 week ago
Job Description
">The Medical Device Maintenance Technician will be responsible for ensuring the smooth operation of our medical devices and equipment. This includes performing installation, warranty, and corrective repairs, as well as providing basic training to customers.
">Responsibilities
">- Perform installation and provide basic technical training when necessary.
- Perform warranty and corrective repairs/maintenance visits.
- Perform related upgrades/technical service bulletins from factory instructions to ensure devices/equipment are up-to-date.
- Provide support to sales and marketing for congresses, exhibitions, demos, workshops, etc.
- Escalate quality-related situations, market dynamics, and issues from the field to the Service management in his/her country.
- Maintain customer satisfaction and appreciation.
- Monitor and drive completion of monthly maintenance tasks and paperwork for assigned customers' accounts.
- Ensure data hygiene and hours tracking/SOPP are timely input.
- Support contract development and implementation of Service programs.
- Maintain Revenue Targets of the Service department.
Requirements
">- Min Diploma in science or engineering.
- Min 1-2 years of servicing experience in medical or lab devices.
- Class 3 license required.
Benefits
">We offer a competitive salary package including benefits such as a transport allowance (if applicable).
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