Medical Device Service Specialist

7 days ago


Singapore Olympus APAC Full time

Olympus APAC is seeking a skilled Medical Device Service Specialist to join our team.

Job Description:
  • To maintain and improve the service education system for trainers and distributors in the Asia Pacific region.
  • To conduct in-service training on medical devices and related products for trainers in other Business Centres and distributors, including repair processes, installation, maintenance, and troubleshooting.
  • To prepare service training materials and schedules, and manage the introduction of new product repairs.
  • To establish a service education system for medical devices and related products for engineers in other Business Centres.
  • To address technical inquiries and provide technical support to Business Centres and distributors, both remotely and on-site.
  • To ensure proper documentation, notification, tracking, and follow-up on all technical inquiries.
  • To plan and review the Quality Management Systems of repair centers to secure and enhance repair quality.


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