Retail Store Team Lead

3 days ago


Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time
Job Overview:
A Retail Store Team Lead is sought after to oversee the operations of a retail store in ION, Singapore. The ideal candidate will have exceptional leadership and customer service skills, with a strong focus on driving sales and maintaining a positive work environment.

Key Responsibilities:
1. Team Leadership: Lead a team of sales professionals to deliver exceptional customer service and achieve sales targets.
2. Customer Service Excellence: Provide personalized and high-quality shopping experiences for every customer, resolving any issues or complaints promptly.
3. Sales & Performance Management: Assist in driving sales goals, monitor individual and team performance, and contribute to sales initiatives and promotions.
4. Visual Merchandising: Oversee store presentation, ensuring alignment with brand guidelines, including product displays and store layout.
5. Inventory & Stock Management: Manage inventory levels, assist with stock replenishment, and ensure accurate stocktaking and organization.
6. Operational Support: Assist with daily store operations, including opening/closing procedures, cash handling, staff scheduling, and maintaining store policies and procedures.

Requirements:
• Exceptional leadership and customer service skills
• Strong sales and performance management abilities
• Excellent visual merchandising skills
• Ability to manage inventory and stock effectively
• Strong operational support skills

Benefits:
The successful candidate will enjoy a competitive salary of $2,900 + commission, 5 working days per week, and rotating shifts between 10am – 10pm. This role offers opportunities for growth and development in a dynamic retail environment.

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