Cleaning Operations Specialist

1 week ago


Singapore beBeeQuality Full time $3,500 - $5,500

Job Title: Cleaning Operations Specialist

About the Role:

This is a unique opportunity to join our organization as a Cleaning Operations Specialist. In this role, you will be responsible for ensuring all cleaning operations meet the highest standards of quality and excellence.

Key Responsibilities:
  1. Ensure that all cleaning operations adhere to our company's Standard Operating Procedures (SOPs) and industry best practices.
  2. Conduct regular site inspections to assess cleanliness, hygiene standards, and staff performance.
  3. Maintain accurate records of inspection results, issues identified, and actions taken.
  4. Communicate any service gaps or operational issues promptly with the Resident Manager and Operations Team.
  5. Collaborate with the Operations Team to implement corrective and preventive actions (CAPA).
  6. Identify recurring issues and support continuous process improvements to enhance cleaning quality.
  7. Assist in reviewing and updating SOPs as needed.
  8. Provide on-site support during audits or client site visits.
  9. Recommend and coordinate retraining sessions for cleaning staff when quality standards are not met.
  10. Participate in onboarding and training sessions for new cleaning personnel, focusing on quality standards.
  11. Investigate and document customer complaints, determine root causes, and recommend resolutions.
  12. Analyze trends in inspection data to propose improvements and reduce non-conformance rates.
  13. E nsure availability and proper use of cleaning materials and equipment as per standards.
  14. Support the evaluation and implementation of new cleaning tools, products, or technologies.
Requirements:
  • Diploma holder; Fresh graduates are welcome to apply.
  • Strong observational, reporting, and analytical skills.
  • Bilingual preferred (spoken and written) to effectively communicate with diverse teams.
  • Proficient in Microsoft Excel, Word, and PowerPoint.
  • Strong interpersonal skills with the ability to work independently and as part of a team.
  • Detail-oriented with a proactive approach to problem-solving.

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