**Experience Expert: Customer Champion Wanted**

5 days ago

Singapore beBeeCustomer Full time $90,000 - $120,000
Job Description">

We are seeking a customer experience champion to strengthen our ability to capture and reflect the customer's voice and journey. This role involves delivering actionable insights about their experiences with various touchpoints.

">Key Responsibilities:">
  • Instrumental in championing customer-focused strategies.
  • Oversee the design, execution, and management of NPS programs to enhance customer loyalty and satisfaction.
  • Lead efforts to collect, analyze, and address customer feedback to improve the overall customer experience.
  • Spearhead NPS and transactional experience analysis to derive actionable insights and identify crucial trends.
  • Deliver executive-level reporting on NPS trends and business impact.
  • Manage projects related to customer experience, ensuring timely execution and measurable results.
  • Develop and manage internal CX resources to empower learning and knowledge.
">Required Skills and Qualifications">
  • Proactive and assertive individual who can think quickly and confidently manage and engage stakeholders.
  • Strong understanding of research and data to join our team.
  • Curious individual who can appreciate how various methodologies and approaches can be used to extract and distil what is required.
  • Analytical horsepower and business judgment to identify key insights through various data sources available.
  • Cohesive, compelling story that our audience can easily understand.
">Benefits">
  • Opportunity to collaborate with different teams across the organization.
  • Chance to develop and manage internal CX resources to empower learning and knowledge.
">

This role offers a unique opportunity to make a significant impact on the customer experience and contribute to the success of the organization.

"]],

  • Customer Champion

    1 week ago

    Singapore MONTROSA PTE. LTD. Full time

    Montrosa is an exciting start-up in the construction industry, supplying retrofit double glazing to existing windows to reduce noise transmission and increase energy efficiency with our exclusive Magnetite Retrofit Double Glazing system. The customer relationship from first enquiry to after sales service at Montrosa is in one hand. The Customer Champion...

  • Customer Experience Champion

    1 day ago

    Singapore beBeePayment Full time $80,000 - $120,000

    Customer Experience ChampionAre you passionate about delivering exceptional customer experiences?We're seeking a highly skilled Customer Implementation & Servicing Lead to join our team.This is an exciting opportunity to work with leading global enterprise ecommerce merchants and transaction banks, shaping innovative customer experience solutions tailored to...

  • Customer Experience Champion

    3 days ago

    Singapore beBeeCustomerExperience Full time $35,000 - $50,000

    Job Title: Customer Experience ChampionAs a Customer Experience Champion, you will play a pivotal role in ensuring the quality of new cars meets customer expectations and drives satisfaction at delivery.Key Responsibilities:

  • Customer Experience Champion

    7 days ago

    Singapore beBeeCustomerSupport Full time $120,000 - $180,000

    Job Description:The Customer Support Manager plays a vital role in ensuring customer satisfaction and driving continuous improvement. As the focal point for support and services, they are accountable for delivering high-quality solutions that meet customer needs.The CSM will coordinate with support disciplines and experts to provide quick and adequate...

  • Customer Experience Champion

    4 days ago

    Singapore beBeeCustomer Full time $4,500 - $9,000

    Job Title: Customer Experience Champion Deliver Exceptional Customer Outcomes as a Customer Experience Specialist. This role plays a vital part in ensuring timely resolutions to customer inquiries and addressing issues efficiently. Provide outstanding customer service by responding to communication channels in a professional manner. Track customer...

  • Customer Experience Champion

    20 hours ago

    Singapore beBeeCustomerService Full time $4,000 - $6,000

    Job Title: Customer Experience ChampionJob OverviewWe are seeking a highly skilled and motivated customer support specialist to provide exceptional service and solutions to our customers.Key Responsibilities:Analyze customer inquiries and respond promptly and effectively via phone, email, or chat.Collaborate with internal teams to resolve complex customer...

  • Customer Experience Champion

    1 day ago

    Singapore beBeeAmbassador Full time $3,000 - $4,500

    Job OverviewWe are looking for a dynamic and customer-focused individual to join our team as a Retail Ambassador. In this role, you will be responsible for providing exceptional customer service, managing day-to-day retail operations, and working closely with the store manager to drive sales performance.About YouTo succeed in this role, you should have...

  • Aftersales Customer Experience Champion

    3 days ago

    Singapore beBeeUpseller Full time $90,000 - $120,000

    Aftersales Support Specialist JobWe are seeking a highly skilled professional to maintain strong relationships with suppliers and contractors, analyze customer data to identify upselling opportunities, and champion digital solutions to enhance customer experience.

  • Customer Experience Champion

    3 days ago

    Singapore beBeeAmbassadorship Full time $4,500 - $6,000

    Customer Service AmbassadorAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. This role is perfect for someone who is passionate about delivering exceptional customer experiences and thrives in a fast-paced environment.Key Responsibilities:Communicate effectively with customers,...

  • Customer Experience Champion

    20 hours ago

    Singapore beBeeCustomerService Full time $4,000 - $6,000

    About the RoleWe are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Ambassador. As the first point of contact for customers, you will play a vital role in ensuring their needs are met and exceeded.Your primary responsibility will be to provide exceptional customer service, responding to queries and resolving...