Solution and Business Analyst

1 month ago


Singapur, Singapore PSA International Full time

As a member of #TeamPSA, you will be part of a diverse and global team at the forefront of creating innovative cargo solutions to drive supply chain transformation. With a customer-first mindset, you will work to translate business needs into opportunities, driving growth and excellence in PSA operations.

Responsibilities:

* Gain a deep understanding of customer experience and identify product gaps to generate innovative ideas
* Review end-to-end process flows and transform business needs into detailed requirements and prototypes
* Engage with PSA Terminals and stakeholders to identify gaps and define scope for continuous business improvement initiatives
* Scope and prioritize activities based on business and customer impact
* Support product rollouts project by performing requirement analysis and drive the development and implementation of solutions in PSA terminals globally

Requirements and skills:

* Bachelor degree in IT, Computer Sciences or other relevant fields
* Proven work experience as a solution and business analyst
* Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
* Solid technical background with understanding and/or hands-on experience in software development, web and integration technologies
* Strong problem-solving and analytical skills and willingness to roll up one's sleeves to get the job done
* Skilled at working effectively with cross-functional teams in a matrix organization
* Excellent written and verbal communication skills
* Excellent planning, organizational, and time management skills

We are looking for a skilled and innovative professional to join our Global Terminal Operating System Product Innovation Team. If you have a passion for driving supply chain transformation and a customer-first mindset, we encourage you to apply for this exciting opportunity.



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