Customer Service Representative

6 days ago


Singapore ALLEGIS GLOBAL SOLUTIONS (SINGAPORE) PTE. LTD. Full time

We are seeking a highly skilled Customer Service Representative to join our team in Central Singapore. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences and ensuring timely resolution of customer inquiries.

About the Role

This is a full-time opportunity that requires 12 months' contract. You will be working in a fast-paced contact centre environment, handling multiple channels of communication, including phone, email, and chat.

As a Customer Care Specialist, you will be responsible for:

  • Providing differentiated customer service through various communication channels
  • Identifying customer needs and resolving issues efficiently
  • Ensuring compliance with bank's policies and procedures

To succeed in this role, you should have excellent communication and problem-solving skills, as well as a strong understanding of banking products and services. If you have a diploma or university graduate degree and at least 1 year of experience in a similar role, we encourage you to apply.

About Our Client

Our client is one of the world's most international banks with over 1,100 branches, offices, and outlets in 67 countries. They operate in some of the world's most dynamic markets and have been for over 150 years.

Their brand promise, Here for good, underlines their distinctive approach to delivering excellent customer service and promoting a risk-aware culture. As a Customer Service Representative, you will play a critical role in upholding these values and delivering exceptional customer experiences.

The estimated salary for this role is SGD $35,000 - SGD $45,000 per annum, depending on your level of experience and qualifications. We offer a competitive benefits package, including opportunities for career growth and professional development.

Join our team of passionate digital bankers and contribute to shaping the future of customer service in the financial industry.



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